Harbor Parking
Eliminated double-bookings
Streamlines parking access and management by offering tools for finding, reserving, and tracking parking spaces. Dedicated to convenience, the site helps users minimize stress and replace the current process of communicating available parking spots via a WhatsApp group.
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Double-bookings
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Group messages
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Case study
Context & Problem
A residential community was managing shared parking spaces through a chaotic WhatsApp group. Messages got lost, double-bookings occurred, and new residents had no way to understand availability.
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Constraints & Stakes
The solution needed to be simpler than the WhatsApp group it replaced. Residents of all technical abilities needed to adopt it, and it had to handle real-time availability updates.
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Discovery & Insight
The core problem wasn't communication—it was visibility. Residents needed a single source of truth for parking availability that updated in real-time without constant messaging.
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Options, Tradeoffs, and Decisions
Evaluated calendar-based solutions vs. custom build. Chose to build a custom solution for better UX and to handle the specific reservation rules of the community.
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Solution & Execution
Built a real-time parking availability dashboard with reservation capabilities. Implemented notifications for reservation confirmations and reminders.
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Outcomes, Metrics, and Evidence
The WhatsApp group activity dropped significantly as residents adopted the new system. Double-bookings were eliminated and new residents onboard easily.
Case study
Reflection & Lessons Learned
Sometimes the best solution is removing communication rather than improving it. A well-designed system can replace hundreds of daily messages with a single glance at a dashboard.